Talent Crunch Hits HR while the role of HR is also transforming
Amid the issue of overall talent crunch in skilled manpower, the real challenge facing before India Inc. - the shoratge of HR professionals. Industry estimates show that for every 50-75 people recruited, one HR job is created. However, comapred to the jobs being created each year, the number of HR professionals seems minuscule.
In 2007 alone, approximately 3,37,000 employees are expected to join the software
and services sector, for which around 4,500 HR professional will be required. However, there are only handful of institutes that offer exclusive courses in HR, of which Tata Institute of Social Sciences(TISS), XLRI and SCMHRD are most popular. These three institutes put together produce approximately 200 students each year. This supply-demand mismatch in the IT sector alone is indicative of the larger picture. Experts say India will require 28,000 competent HR professional next year, but there seems to be little happening on the supply side.
and services sector, for which around 4,500 HR professional will be required. However, there are only handful of institutes that offer exclusive courses in HR, of which Tata Institute of Social Sciences(TISS), XLRI and SCMHRD are most popular. These three institutes put together produce approximately 200 students each year. This supply-demand mismatch in the IT sector alone is indicative of the larger picture. Experts say India will require 28,000 competent HR professional next year, but there seems to be little happening on the supply side.The industry attribute the shortage to mindset issues. Students prefer specialisations in finance and marketing over HR, as Management trainess at the first level in HR get comapred to their counterparts in finance and sales department and the main reason being the lack of recognition.
Another issue is the increased level of attrition in HR. Addressing the issue of ‘Managing Attrition & Aspirations’ at two-day International Management Institute (IMI) HR Summit on August 30, Rachna Bhanot, Head (Strategic HR), IBM Daksh said, “Attrition is the result of lack of alignment of various aspirations of industry, organization and individual. So there is a need for alignment between aspirations of these three stakeholders to get a win-win situation… The role of HR managers is now changing from personnel management to talent management where they manage competency, succession and performance.” The two-day summit was centered on the theme ‘Managing Talent for Global Competitiveness: Issues and Challenges’.
The two day HR Summit also saw an Inter B-School paper competition on the issues of ‘Taking HR from the Backroom to the Boardroom’, ‘Attrition: A Blessing in Disguise?’ and ‘Does the IT/ITeS industry need Unions?’ IMI short-listed the teams for the final round out of 156 entries from different business schools. On the occasion, papers were presented by the teams including the Indian Institute of Management (IIM), Kozikode; Indian School of Business (ISB), Hyderabad; Indian Institute of Foreign Trade (IIFT), Delhi; Institute of Rural Management Anand (IRMA), Gujarat; and International Management Institute (IMI), Delhi.
Sangeeta Sabharwal, CEO of executive search firm, Confiar India, in her address at HR Summit, said that the role of HR professionals was next only to the CEO’s role in importance. Elaborating on HR’s role, Ms Sabharwal said, “Earlier it was finance and marketing that was next to CEO’s role but it’s HR now.” She was of view that the role of HR is now more than only tackling personnel and emotional issues: HR must deal with the much bigger issue of managing talent. “Human capital is increasingly becoming the source of value creation for organizations so it is very important to mange the talent.”
The buzzword ‘Outsourcing in recruitment process’ was another issue that got attention during the panel discussion. While addressing the issue, Mr Amitava Saha, Head (Talent Acquisition) First Source, said, “There is abundant talent but not enough to match up to the increasing number of jobs which leads to Recruitment Process Outsourcing (RPO). Outsourcing is spreading like a virus in India and our country is a preferred destination for RPO.” On the other hand outlining the future of RPO, Mr Rajiv Gupta predicted that, “India will lead the global RPO industry and an Indian RPO provider will be among the top three global RPOs by 2012.”
Closing the session, IMI Director Dr C S Venkata Ratnam in his concluding message highlighted the need to hire and integrate the talent of different skills. He said, “While hiring talent companies face lots of conflicts and to reduce these conflicts companies need to hire people with different skills. So don’t hire the clones. I think the role of a manager is similar to a conductor of an orchestra, where different kind of talents and instruments integrate with perfect harmony to create melodious music.”
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