Is Small Bazaar replacing Big Bazaar in retail food chains in India
- Indians prefer fresh supplies and proximity of stores in residential areas to make frequent purchases
- More often than not, indian consumers do not have access to good roads, cheap fuel or have large storage space to stock up the bug volume purchases
- the traditional kirana style is best suited to the Indian consumer's needs
In fact, most of the modern food retailers have recently begun following the kirana (local mom-'n'-pop stores) business strategy of setting up smaller convenience food and grocery stores. These stores have positioned themselves as upscale kiranas with back-end efficiencies of a large retailer, new format such as Trumart. Spencers Daily, Wadhwani's Spinach, Vishal, D Mart and others are offering the kirana convenience of being situated locally and offering similar services such as taking orders over phone and making home deliveries.
Change in StrategyEarlier, most of them had set up stores in the larger format hoping a higher conversion rate (consumers actually making purchases) from the footfalls in these farmats, a strategy which did not prove too profitable. Retailers say most consumers tend to visit these areas as entertainment zones rather than making their daily basic grocery purchases.
Biyani, 45, is CEO, Future Group, which is designed to cater to the entire Indian consumption space. After graduating in commerce, Biyani joined the family textiles business. Five years later he launched the first branded ready-made trouser, called Pantaloon, marketed through The Pantaloon Shoppe.
Founded in 1987, as a garment manufacturing company, Pantaloon entered modern retail in 1997 with the opening of a chain of department stores, Pantaloons. In 2001, Biyani evolved a pan-Indian, class-less model — Big Bazaar, a hypermarket chain, leading to the democratisation of shopping in India. With Food Bazaar, a supermarket chain, he blended the look, touch and feel of Indian bazaars with western hygiene and it has now evolved into the favoured destination for Indian homemakers. The Future Group operates through six verticals: Future Retail (encompassing all lines of retail business), Future Capital (financial products and services), Future Brands (all brands owned or managed by group companies), Future Space (management of retail real estate), Future Logistics (management of supply chain and distribution) and Future Media (development and management of retail media spaces).
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